I called Amazon at 1-888-280-3321. A man who clearly spoke English listened to my rant. I was proud of my ‘speech’ because I stayed on point and he actually listened. I feel good that I spoke up for freedom, including THE FREEDOM TO OFFEND.
Here, I found this article (Business Insider, unfortunately, so it’s probably 98% bullstein), but
http://www.businessinsider.com/amazon-customer-service-and-jeff-bezos-emails-2013-10
Send ‘Jeff’ and email with ‘?’. Enough of those might get his attention.