1) go through the uninstall process and get rid of all of the junk
2) run a virus scan and remove any detected viruses (http://free.avg.com/us-en/homepage)
3) run a malware scan and remove any detected (https://www.safer-networking.org/dl/)
4) run a registry cleaner (http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm)
5) defrag the hard drive (http://www.auslogics.com/en/software/disk-defrag/)
6) take a snapshot of the remaining image (http://www.drivesnapshot.de/en/backup.htm)
bkmk
I have to work on computers with AVG all the time that have been infected. It used to be a really good free anti-virus, but it’s bloated and doesn’t catch as much.
I’m an IT professional and at home, I use the free version of Avast. For the last 10+ years, I’ve used no other antivirus at home, and despite traveling all over the sketchy areas of the internet and downloading terabytes of music, not a single virus or malware.
That reminds me. On WIN XP, you could do a BACKUP of the SYSTEM at any time, and RESTORE from it later if you ran into problems.
On WIN 7, you can do a BACKUP but you can ONLY do it to a DIFFERENT HARD DRIVE or OUT TO THE INTERNET (or a server).
Since I don’t have ANOTHER hard drive in my computer nor do I think you can even add one to it (internally), I can’t do a backup. THANK YOU SO MUCH, MICROSOFT.
So, If I want to do a backup, I will have to buy and add an external drive just for backups.
If I don’t, if some ‘install’ messes up my computer I cannot ‘undo’ things. This SUCKS.
When you get a new computer do a low level format and reinstall from CD-ROM.
1) go through the uninstall process and get rid of all of the junk
2) run a virus scan and remove any detected viruses (http://free.avg.com/us-en/homepage)
3) run a malware scan and remove any detected (https://www.safer-networking.org/dl/)
4) run a registry cleaner (http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm)
5) defrag the hard drive (http://www.auslogics.com/en/software/disk-defrag/)
6) take a snapshot of the remaining image (http://www.drivesnapshot.de/en/backup.htm)
OR ....
1) Install Linux
That's what worked for me.
I would not recommend AVG. Not these days. Avast is so much better. Kaspersky ain't too bad either.
AVG SUX.