I've been going round and round with AT&T on getting my account credited and bill adjusted, because the lame customer service rep that helped me sign up for service about a month ago, royally screwed it up. I mean, who puts two phones on different family share plans? It's been nothing but headaches with them for the last 4 weeks, and this morning, I went to make a call only to find out my service had been suspended, because the amount they told me to pay was not correct, and there was an outstanding balance due. So now I have to get on the phone with them again, to straighten that crap out and make sure they don't charge me the $40 reactivation fee, because their @$$ of a rep told me the wrong amount I should pay.