I thought Comcast was bad until I moved out west and now have Charter. Comcast is an angel by comparison. I have Netflix + Charter internet, which saves me a bundle over Charter TV. And if you have a cell phone, why do you need a land line?
Which Triple Play are you viewing, as there are quite a few different ones?
There are different programing packages and different Internet speeds. In addition, they have equipment charges which vary from package to package.
If you're OK with the price, the customer service is the best in the industry and the quality is also the best.
Their prices are through the roof {I'm paying over $ 250/ month but it all depends on what you are using}.
I give them an "A" rating for customer service because they guarantee you a 2 hour window and they make it.
When a rep shows up, he/she wears booties so they don't screw up your house, and they know what they are doing...no rookies.
They may have some service zones that are not good, but I've been a customer {off and on with verizon} for decades and Comcast is the best.
I've never tried Dish or Direct TV, because I have no good way to get high speed internet without cable.
I will never go back to slooooooooooooooooooooooooooooow speed inet.
This is just my experience, it may be different in different places.