Their DVD delivery is also suffering. They say that the Post Office changed something on the first of the year and they claimed that, as their biggest customer, they would force the PO to capitulate...hasn’t happened. Discs are/were taking two extra days, at least, which increased our cost/disc substantially. We cancelled the service.
Actually, the change was both a post office thing and a Netflix thing.
Netflix consolidated their dispatch facilities, requiring more transit times to further locations.
Soon thereafter, the post office adjusted next-day mail standards to two-day.
It was a double-whammy on the service.
Both the site and streaming are working for me. As to their delivery slow-down, I’m glad I’m not the only one who has been experiencing it. I was blaming it on substitute postmen. Since the Christmas season, it’s been taking an extra day for DVDs to get to me. One disc took 4 extra days to get to me. When they’re late like that, I call Netflix and complain so they’ll send me the next DVD in my queue.