“I think they need to get back to their roots.”
YES!!!!
They are now trying to be a Starbucks, Denny’s, a “wrap” Taco Bell, Chick-fil-a, Dairy Queen, Orange Julius and McDonalds under one roof.
There’s a local burger chain in the Seattle area called Dick’s, with about 6-7 locations, and they haven’t changed their menu in 50 years: four burger options, fries, shakes (3 flavors only), sodas, ice cream cones, and (I think) sundaes. No salads, wraps, fish burgers, chicken burgers, tacos, frozen yogurt, breakfast items, or smoothies. The place is almost always busy. A meal costs $4.50-7.50, depending on what you order.