I like WAWA! Gas station food done right!
“I like WAWA! Gas station food done right!”
Our WAWA equivalent in NC is called Sheetz. I suspect McD’s is losing business to the super gas stations as well as Chick fil’A and any fast food place that tries to keep the restaurant clean and hire employees who can smile and actually communicate in complete sentences.
If I were named CEO of McDonalds, the first thing I would do is copy Chick Fil’A and station an employee in the eating area during peak dining times to pick up the trash, wipe the tables clean, keep the condiments stocked and fetch drink refills for the customers. The second thing I would do is put paper towels in the restrooms and make sure restrooms are frequently cleaned. The third thing I would do is change the hiring profile to actually have standards for employees. The fourth action would be to simplify the menu and improve the quality of the ingredients. On the second day I would . . . .