they don’t let their store managers manage, for one...
but they seem totally incapable of bringing back the old heathkit days when you could buy individual components.
only thing they’re good for nowadays is hard to find batteries, and how often do you need one of those?
sad that they used to be good. used to carry good stuff, now all they seem to want to do is hawk cell phones, and there are a lot of places to get those
i would develop put-together products and have classes where they can be assembled under trained supervision. you make money on the kits, the tools, and the classes.
i would let their managers manage, and get rid of some who cannot or will not.
i would have my district supervision shape up or ship out - big problem there.
i would get secret shoppers in there as well, and act upon the reports.
When they stock the batteries. They were out of a very common coin battery.