Not just that. From what I understand restaurants will either attract customers or they won’t. You could do everything right and still close your doors.
The Rendezvous restaurant in Memphis was made famous by Elvis. So much so GWB took that Japanese big wig there.
When we went this year with 2 other couples from Niagara Falls, NY, this is what we found. Paper plates, plastic utensils, COLD, TOUGH nearly meatless ribs, OVER SEASONED, over salted Dry Rub. Only way they offer them. Runny mustard cole slaw, and canned Pork N Beans with BBQ sauce in them. Not real baked beans. No FF or baked potatoes were even offered on the menu. Service was bad to boot. Because of the Elvis connection it stays in business with out of town people. I told the owner on the way out the door to find something edible, his food STUNK!
I don’t put up with food that is not at proper temps, it is a good way to get food poisoning. Nor am I afraid to leave friends to try and eat the crap at their own risk.
I walked out on our party as the food was terribly inedible. And walked down to Huey’s and had a fantastic burger and FF; I was sitting on the curb eating when my husband and friends came out of the CRAPPY RENDEZVOUS. HE came out hungry as we had ordered a rack of their ‘famous’ ribs to split. Even an old ret. Navy Vet of 20 yrs could not eat the crap they served!
Visitors to Memphis stay the heck away from the Rendezvous restaurant. If you want real ribs, go to Longhorns.