This whole incident never had to happen. It really does seem the default mode today is ‘Shoot first, then shoot again, if they are still alive, ask any questions at that point”. The busybody who made that call to the police should feel lower than whale sht by now. What Mr. or Ms Busybody should have done is contact the manager or even a nearby cashier. They might have recognized their own merchandise.
Unless it's illegal aliens, in which case it's Don't shoot! They're only children… or tweens&hallip; or early-middle-aged people!
Apparently you can't shoot them because it's morally indefensible to assert your country's (or state's) sovereignty, or the obligation to protect the populous from invaders. (and it's apparently verbotten to bring up the fact that something like 40% of all federal felonies investigated are in the counties abutting the southern border.)