I played with the keys again more carefully- one of them was stuck on-
computer seems ok! Thank you for your help!
Now backup everything on it so you don't have to worry if it "crashes" again. :)
Hi Faith! Sorry to be late to the party, but I’m glad you got it fixed. Just food for thought, since laptop keyboards are notorious for this sort of behavior, it might be a good idea to invest in a wireless keyboard/mouse combination to use when you’re at home. This allows you to work on the device without having to pound away at the keyboard.
Having worked in IT for 20 years, I can tell you that keyboards are one of the worst-made parts on a laptop. They’re not designed for heavy use, so either invest in a replacement and learn how to install a new one or buy a more reliable external keyboard for home use.
Just my $0.02.
As a geek, I was reading this thread awaiting your reply that a stuck key was the problem. Glad that’s all it was.
Now, tell hubby no more eating over the laptop...