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To: Faith65

Faith,

If your laptop is plugged in and not using battery power - then start it up. As soon as you seen the Power On Self Test begin - start clicking the F8 key to attempt to start up the Advance Boot Options Menu.

If that does not work - and it starts beeping - then your memory modules, CPU, or hard drive that contains the operating system has failed and needs to be repaired.

Any number of cuases could have “zapped” those components - or all of them.

A PC Tech is going to have to take it apart to diagnose the issues invovled in determining why the POST will not take you to a SAFE MODE or Normal Operating System log-in.

Seek out an experienced A+ Tech that can test the hardware. It might be a software problem, but unlikely since the beeps are ongoing and not coded...like 3 short beeps then a long beep...

The laptop needs to be professionally looked at.


30 posted on 06/09/2014 5:46:14 AM PDT by BCW (Salva reipublicae)
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To: BCW

Thanks- I am thinking the same thing- get a pro to look at it. This is the second computer to crash in about a week.


33 posted on 06/09/2014 5:52:03 AM PDT by Faith65 (Jesus Christ is my Lord and Savior!)
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