This sounds a wee bit over the top.
I cannot imagine hospital guards caring one way or the other whether someone wants to wait or go.
This doesn’t pass the smell test.
Yes. Missing information. I hope there’s recorded video surveillance.
Elsewhere in the article, they are referred to as “hospital police”.
Increasingly, the Just-us system has been turning a blind eye when police officers take it upon themselves to retaliate when an individual does something they view as “disrespecting” them.
When you have a Just-us system which will ignore, downplay-—or even encourage-—thuggish behavior, you get more thuggish behavior.