I have begun to send email animated cards and emailed gift cards. I pay for them via Paypal or a Paypal MC debit card, so I have protection or I use Amazon or Discover points.
I do a lot of mailed retail items in my business. Only once in 15 years have I had someone not receive it. She said this had happened to her 3x recently. I replaced the item (low price point), but had her give me an alternate address.
Ir had to have been her carrier.
When I have a problem with something I purchased, when it has been via Paypal, the refund is instant.
I’ve sent e-cards as well but there’s something to a card with Grandpa’s signature and greeting on it. It’ll be hard for the granddaughters to put an e-card in their cedar chests to remember me with when I have expired.