I’m, so far, surprised Dish in on the list. IMO Direct TV is worse.
But that’s my personal opinion after a recent problem. I cancelled the Direct TV after 12 years at my mother-in-laws house because we bought here a new HDTV and we needed the converter box upgrading. The service was horrible and they cancelled the install twice.
I called Dish Network one afternoon and by 8am the next day they had an installer there and by 10am was up and running.
Direct TV spent more time AFTER I cancelled calling and emailing wanting to know why we left. If they had spent that much time getting me upgraded they’d still have the contract.
Dish’s tech’s that come to your home are great. Call the 800# and try to get an issue resolved and you may change your mind.