At the top tier (Hertz, Avis, Budget, etc.), the competition is fierce and they cannot afford to piss off their customers with poor service. In fact, the car rental industry has immensely improved their customer service over the years. I remember in the early 1980s having to stand in lines for hours before I got my car along with a ton of paperwork. Now I get off the plane, walk to my pre-assigned parking space and I'm driving out of the airport with my car less then 10 minutes after getting my luggage. This industry has improved by leaps and bounds.
You must be renting your cars from some second-tier outfit.
“You must be renting your cars from some second-tier outfit. “
It was one of the first tire (Avis, Hertz) at Charlotte NC airport with the flat/vomit. I don’t care enought to dig out my records to find out.
In any case, my advice to all stands: Check the car inside and out and verify the damage report in the contract.