Well, once I was looking for something that they did not stock, and instead of trying to sell me something I didn’t want, they sent me to one of their competitors! Imagine that! After that, I became a Macy’s customer (and made sure the floor manager knew why).
Plus, one of their associates was a kindly old guy who spoke Dutch.
Shop Nordstrom’s Rack or Sak’s Off Fifth or Neiman Marcus Last Call instead. You’ll get much higher end stuff at a lower price usually.