In the business world one is taught to serve its customer; customer #1 mentality is paramount in most well run companies. The problem with the public school system is with the teachers unions. As structured now, the teachers customer is their union. In turn, the unions customer is its leadership and extended to politicians who vote legislation in their behalf. So, it’s a circular ponzi scheme with the students completely left out. So, if public schools are to be cleaned up and changed into credible learning institutions the unions have to be busted. It’s that simple.
No matter how well run the princpal problem remains. For a government school, the government is the customer and the kids are the product.