Netflix has a download side and a mailing side. We have the mailing side (which has many more movies available than the download side). We love it. We stopped TV reception 6 years ago and would never go back. We pick the movies we want to watch, no commercials. great service.
I never used to have this problem, but now everything I put in there seems to have a long wait. If it doesn't improve, I will drop the discs and just use their streaming.