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To: Hardastarboard

But the fact that you remember the commercial means they’ve succeeding in their marketing campaign.

I’ve had one call from a friend about Cryptolocker on their machine. They were frantic and asked if I could help. I told them, “Nope. You either pony up the cash, or your data is lost forever.”

He didn’t believe me and accused me of not wanting to help because of a falling out between our wives. So what did he do? He took his computer to Best Buy! Not only did they tell him the same thing, but they charged him to put a new hard drive into his computer while his old one was fine just encrypted.


5 posted on 11/21/2013 5:13:30 AM PST by rarestia (It's time to water the Tree of Liberty.)
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To: rarestia
Good response. To your point about me remembering the commercial - I never hear a WORD beyond what I just posted. I hit the channel button HARD when I hear that commercial, so I don't know who the company actually is. Just like with "1-800-Kars-for-Kids". I've learned to detect the cymbals at the beginning of that ad, and change the channel before it even gets to a musical note. Talk about a jingle I NEVER want in my head.

He took his computer to Best Buy!

I would posit that the above was your friend's biggest mistake. Love to shop at Best Buy, but I know more about computers than 85% of the Geek Sqad. And don't EVEN get me started on their customer service.

7 posted on 11/21/2013 7:00:37 AM PST by Hardastarboard (You can keep your doctor - if you lock him in your basement.)
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To: rarestia
I read you can try recovering them with ShadowExplorer. But an ounce of prevention...: Best to pray and press.
10 posted on 11/21/2013 8:56:42 AM PST by daniel1212 (Come to the Lord Jesus as a contrite damned+destitute sinner, trust Him to save you, then live 4 Him)
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