You and I know that but in my FIL's case he tends to over think things and gets into an analysis paralysis mode. So his default is not to click here, click there and figure it out. He emails me.
This and other things have been going on for years. My first mistake was saying 'yes' when asked if I could look at so and so's computer. The money was nice as they always insist on paying for my services. But it never ends.
I want to get one of these to wear to family functions but Wifey thinks it would be rude;

Discretion, as they say, is the better part of valor.