The way I read the story, it wasn't even clear this was her bank or the bank which held her mortgage.
I literally live within "Rock throwing" distance of the bank. I can step out my front door and check their marquee for the Time and Temperature.
The Woman's account was not only NOT in arrears with the First National Bank of Wellston, she has never had an account with them let alone a mortgage.
The bank was looking for the house across the street . The lady doesn’t do business in any way, shape ,form or fashion with the bank in question . Bank manager is going to end up as dog meat & the flunkies who used the gps only to decide what house to break & enter are dog meat as well ,the police chief that declared the case closed is in for a very rude surprise .