They made a documentary about her. Apparently she did suffer some substantial burns because she was pushing 90 and her skin was especially vulnerable. Particularly in the area of her lap where she spilled it. Still not McD’s fault.
HOLD ON THERE MCBUCKO..would it be impossible for Macs to institute a 2 step procedure to prevent the occurance of MCTRAGEDYS such as THESE?...
1.Mcordertaker must question each customer at the first window asking her age and skin condition.
THEN
2. Mcordordertaker must brew up a specially Mccool cup of coffee for each potential burnee ....hell, it might take 15-20 min per exception but....the pain it’d prevent to the occasional crispy old MCLady would certainly be worth the MCTrouble....
3. MCPROBLEM SOLVED