The 911 operator gets crank calls all the time.
I would have been more than skeptical had ‘Amanda Berry’ called me. These Girls where believed dead. They had been missing without a trace, not one trace, for over a decade each. It would be akin to having Abraham Lincoln calling to report a gun shot wound to his own head.
These two girls where house hold names in Cleveland. Every one who had even minor interests in local affairs had heard of these two girls. They where believed to be related cases of an active serial killer or White Slavery ring that would kidnap girls and force them into prostitution. They had even acted on reports and dug up drive ways and backyards in the neighborhood as recently as last summer. They where never able to locate ANY evidence of any kind.
It is a couple of their parents died without knowing what happened to their children.
It is a tragedy for their parents who died not knowing what happened to their kids.
The Lincoln analogy is a stretch but I get your point. I still think the 911 operator could have handled it better.