Air travel has not improved.
The TSA is at the root of unhappiness.
Let OJ freely run down the concourses of America.
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This article has nothing to do with the TSA! Did you read it? It’s discussing how seats have gotten smaller, leg room is less and now the airlines are studying how to make their coffin size airplane bathrooms smaller.
That is why there are more complaints. Yes TSA has problems but they’ve got nothing to do with people being angry because we’re paying more and more to fly and we get less of everything, including customer service.
Not sure where you’re buying your airline tickets, but from what I’ve seen, ticket prices have remained steady (or gone down) even as fuel prices have soared.
Seat pitch has always been an issue.
Stews are now the same age as me instead of being sexy 20 somethings.
Many airlines have been consolidated and the hub and spoke system along with fare management has made capacity achievement optimized.
Air travel is no longer the luxury it once was. I'm unhappy about it.
The TSA makes it 2x worse.
I NEVER use the airplane bathrooms.
Air travel has not improved.
By including the fact that seat pitch of the airlines are decreasing, you (and most others) jumped to that conclusion as to why there are more complaints.
Seems how journalism works these days. manipulation of thought without facts.
Now you may end up being proven correct. But you jumped all over someone else about mentioning TSA as to contributing to complaints when the article never mentions TSA. But you came to a conclusion without specific facts written from the article.
Personally I think complaints have increased because it is easier to report, people are "grumpier" as the article stated. Less people working, more time to complain (time to follow up.) But the article was too lazy to report why.
ps. yes TSA contributes to complaints. Its called the attitude readjustment period that starts pissing everyone off. By the time they gets their seats, they are fully pissed off.
