Wow.
Whatever happened to good customer service?
And manners?
I guess the bartender was flawless in appearance. Not so much in character however.
I think these people are crazy, if I were in this situation I would be too embarrassed to bring the public into it.
BUT...they are well within their rights to contact the manager, describe the situation, and the manager would be advised to fire the employee. I would in his/her shoes.
Customer service is the bottom line for any service oriented company. The customer should always be right, and any employee who said or did anything disrespectful to a customer (short of a physical assault or perhaps even a vicious verbal personal assault on that employee) would be shown the door.
If it is my company, my employees won’t be allowed to put my livlihood in jepoardy, which is what you do when you treat any customer poorly.
That said, what takes place is up to the owner of the business.