Like everything else from the Romney campaign, it was just smoke and mirrors.
Perhaps your wife called too late? Project Orca needed 15,000 volunteers - they had over 34,000.
I can only speak to my experience:
I volunteered making calls and knocking on doors - I also signed up to be an ORCA volunteer.
The call system was sophisticated and efficient - it was light years ahead of the one we used during the McCain Palin campaign.
The campaign office was well stocked with signs from day one - during McCain Palin you couldn’t BUY a sign.
The rallies were were well organized and well attended They were gave away loads of signs, flags, pompoms, etc.
We had TOO many volunteers for the polling place I was assigned to.
There was a technical problem with the app for the state of Colorado’s gateway but it was corrected by 11:00 am. Data flowed smoothly after that.
I worked calling the strike list later in the afternoon. What was striking to me was how many people had already voted! The Early Vote GOTV effort looked pretty darn successful.
We still lost Colorado and the election. :(
What can I say.