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To: CatherineofAragon

If that’s a leased unit (and unless something unusual is going on, it should be), they are supposed to repair or replace it if it’s going screwy. I had a few bad units in a row, and customer service finally went out of their way to send me a specific model known for being more reliable — the drawback to leased replacements is that they tend to come from refurbs, so you could run into multiple bad units in a row.

That said, I’m done with ‘em. When my contract expires next year, I’m dropping the whole thing, going with OTA, BD/DVD, iTunes, and Netflix (or similar) only.


40 posted on 10/16/2012 7:07:36 AM PDT by kevkrom (If a wise man has an argument with a foolish man, the fool only rages or laughs...)
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To: kevkrom

We last talked to Directv on Sunday night, when I was so mad that I called them up and read them the riot act. The guy on the other end kept assuring me that they’re all about customer service (eyeroll), and since the problem seems unfixable, they will replace it. But the online research I’ve done confirms what you say. There are countless tales of people receiving DVR replacements that are just as screwed up as the originals.

It’s all very tiresome at this point.....and even with their channel lineup, we rarely find anything we really want to watch. You might have something there with the streaming idea.


41 posted on 10/16/2012 7:19:59 AM PDT by CatherineofAragon (Don't be afraid to see what you see. (Ronald Reagan))
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To: kevkrom

Give this site a try mostly free right now. I have been a paying member for a few years now and it is worth the small fee. I stream everything no use for SAT or Cable if you have at least a 200k internet connection

http://www.giddyupnetwork.com/main.php?id=home


42 posted on 10/16/2012 7:58:52 AM PDT by Lees Swrd ("Arms discourage and keep the invader and plunderer in awe and preserve order in the world as well")
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