Yeah! My wife closed her account at Citizens RI, six months after we moved to Texas. She kept her account dormant for those six months, then notified Citizens of the request to close the account, and transferred out the entire balance.
Citizens continued to charge her a monthly account maintence fee for the next year, which we refused to pay.
They then sent the dormant account to a collection agency, who sold it to another agency, who sold it to another agency, etc., we even wrote Citizens showing them the initial correspondence, and a copy of the final transfer check which stated “close account.”
Still get mail from Citizens, and from “special deals” to pay the fees from yet another collection agency.
Screw them all!
Highly recommend that you take that to your states Attorney General (or an attorney)and all 3 credit bureaus.
It will cost you a lot of money from a lower credit score if you ever take out a loan.