I agree that the psy-ops role is being over-emphasized.
Psy-ops means blaring rock music at Noreiga in Panama...not some journey into somebody’s mind. And, he enlisted as a private, an indication he had no academic training in pschology or psychiatry.
As far as I’m concerned, his ‘psy-ops’ role is completely meaningless.
Psyops is also about propaganda leaflets, etc.
It’s a lot less “woo-woo” than people think, as you have indicated.