Have removed one of the memory chips and it doesn’t look like I’m going to get in...does it matter which position the remaining one is? I removed the first one available under the cover
it might. some systems are more fussy than others. There should be a bank 0 and bank 1.. 0 is the one to place a single chip in.
Some laptops also have memory that is part of the motherboard, you can’t remove or replace this memory.
Try one chip, if it comes on and BSD try the other.. If both produce the same results it’s likely just a corrupted windows file.
at that point a windows re-install is in order. There are ways to do a reinstall with out deleting everything. However, if you can get it to a command prompt using a boot disc, or windows CD it’s a good idea to copy your files to something (thumb drive) in case the reload goes wrong.