
I find that this is a positive thing concerning call centres based in India—many Tech people in India are tied to this sort of thing and outside of Indian companies who are offering their services to the international market, this practice has been frowned upon in India in local buisness circles for some time.
Lots of local projects are put on hold because the right type of people are not available—shifting this type of buisness to the phillipines is a good compromise.
Hopefully the practice of rellocating most of the call centres if not all to the phillipines will continue.
The benifit of making sure the phillipines is not too heavily tied economically to China is a positive dual development in light of the recent south china sea confrontation.