The board should have already FIRED the CEO. He is too stupid to run a lemonade stand, let alone an airline. What the guy should have done was quietly mailed the vet his own personal check, with a nice note thanking him for his service, and hoping that this helps a little but, considering all that the guy’s going through..
The CEO did exactly that. And donated $5,000 to the Wounded Warrior charity on top of it. This information was in the article.