The CID will show as being from Microsoft too. I called them when it happened to us. They say there is nothing they can do.
That seems to be their take, but I don’t understand how a multi-billion-dollar company can’t do something about people falsely claiming to represent them. Isn’t that copyright infringement?
Just another thing to remind us all — with computers, you never ever respond. It’s hard enough making sure that when you initiate contact that you are doing so correctly. I have to constantly remind my wife to ignore pop-ups, e-mails, and other enticements to fix problems with the computer.
Well, in fairness, there is in fact nothing they can do. The CID is being spoofed. There's nothing to do to stop it.