I personally haven’t been real happy with Carbonite myself; having had files corrupted and multiple software issues with their interface. Having just auto-renewed in January, cancelling now would be a net loss to me. I might as well make them store my 70GB + of files for the next 9-10 months, but will be looking into Mozy in the meantime.
Perhaps I’ll just back up a bunch of junk on my carbonite subscription and lock my backup so it takes more server space - considering they don’t give refunds that is my only method of making my subscription count for anything meaningful in this ridiculous mess.
I used the Rush promo code when I bought my Carbonite subscription - having heard about it for months while listening to his show. It should be a fairly easy thing for Carbonite VPs to determine how many people signed up because of the promos/advertising on Rush’s show. Perhaps this was a calculated risk on their part - I assume they didn’t expect their stock to plunge though.
I yanked my auto-renew subscription yesterday (removed my billing info so it can’t auto-renew) - that was my only method of making a statement to them.
“Perhaps I’ll just back up a bunch of junk on my carbonite subscription and lock my backup so it takes more server space - considering they don’t give refunds that is my only method of making my subscription count for anything meaningful in this ridiculous mess.”
I like that plan, have some fun with them on the way out.
Ha that was my thought for revenge too. I did what you did and took off my billing card so no auto renew but had just renewed in December. I figure just upload a butt load of photos, lock it, and get another service.
I hope you are able to dump Carbonite. I say so in support of Rush and of free speech. The one problem we have is Capital One. My husband says to close our Cap One account would hurt our credit. He’s promised that we won’t use the card and once we are moved back to KS, we’ll cancel.
Not trying to tell you what to do about Carbonite. But sure hope you get to help in their stock decline. :)