That's what the appliance stores want you to believe.
The relabeled GE I bought at Home Depot actually has a lower failure rate than the fancier models by the same manufacturer sold at appliance stores (the exact model is not available elsewhere). The big box stores don't want their appliances failing due to substandard parts either.
The big box stores don’t have to eat the failures.
Have someone comeout and work on it and find that out.
Tthe parts don’t match-up with the manufacterures parts list and that’s how I found all this out from a person that works at one of the parts warehouses.