[PJ-Comix]

If the SSID is not visible, then there is probably no signal coming from the router.

That's the problem. Other networks in the neighborhood are detected on her computer but not my Netgear. I can also connect via wire to Netgear but no signal seems to be coming from the antenna. Is there some way to turn on the wireless antenna?

[reg45]

You would need to log into the router as an administrator (using the wired computer) and check the configuration settings.

1. Open a new browser tab or session.
2. Enter the IP address of the router. Linksys / Cisco routers use "http://192.168.1.1"

   Netgear may (or may not) use the same address.

3. At this point, you should see an administrative login page.
4. You will then need the login id and password (often defaulted to blank or null).
5. Once you are in, you can check or change configuration settings.