I think people really over-reacted to this whole Netflix thing. So what, they raise their prices, everybody does. Everything is going up, gas, food, electricity. Yet when Netflix raises their prices people go ballistic. There was so much hateful and irrational behavior it was embarrasing to see.
Netflix has ALWAYS given me excellent customer service, and I have never had a problem with them. I once rec’d a damaged disc and they bent over backwards to make me happy.
Just my two cents.
This wasn’t over the price change. This was over them splitting up the Instant and DVD queues so you had to manage two websites, put in your movie ratings twice, and you wouldn’t be able to see what was on instant while browsing in the DVDs and vice versa. As long as I’m paying two separate bills, I might as well go with Blockbuster and Amazon instead of Netflix and “Qwikster”.