Go to start>run and type compmgmt.msc. The Computer Management console should come up. On the left panel click on Disk Management. The drive should show up on the right-hand side of the console. If it doesn’t, either your system or Windows isn’t recognizing it. If it’s there, you might have to manually assign a drive letter to it, which you can do by right clicking on it and selecting Change Drive Letter and Path.
Okay, did that. The two CD-ROM drives show up at the bottom. The problem drive does not show media inserted when media has been inserted. The top drive does show media and its title in the Disk Management box. The odd thing is...the computer in “My Computer” gives a flipped ID to the two CD-ROM drives, showing the RW drive as the RAM drive and vice versa. ?????