Secretaries have always been underrated. Nowadays a person thinks just because he/she can plunk away at a keyboard that THAT makes them a secretary. Not so. In the old days, especially for legal secretaries, you had to be very intelligent AND a fast typist.
Sad but true. Unfortunately, good 'office skills' seem to be lost on people. It amazes me how so many 'educated' people I interact with every day can barely communicate professionally. Many of the younger people fresh out of school lack so much common sense, I'd almost call them neanderthals. Every now and then you'll find a good one.
Secretaries are still great for organization things, transcribing dictation, cover letters, etc. But the workload per attorney is just a lot less now.