We broke down and signed up for UVerse about a year ago. We absolutely hate it and are waiting for the contract to run out so we can go back to DirecTV.
Just last night we were watching UVerse On Demand programming and half way through, it said the program was no longer available. It basically froze the entire TV. Had to turn everything off and went back in to On Demand to try and start the program over and no such luck. We saw half of the show.
Another small complaint we have is that the schedule is always off, so when we set the DVR to tape a program, we don’t get the show we wanted. Also, our DVR is a waste of time. It will tape a series as programmed and then all of the sudden it will drop off the schedule and we’ll think, hey, we haven’t seen that show in a couple of weeks, why isn’t it taping??? Apparently, others have had this issue as well. You have to go in and set it up again.
These things happen ALL THE TIME at our house. We had much better luck and reliability with DirecTV.
Call them up and tell them how bad it sucks, and keep getting more strident about it till they cancel you. See, when THEY want to cancel, contracts are no obstacle.