‘talbot.smith@edd.ca.gov‘; ‘pam.harris@edd.ca.gov‘; ‘laura.anderson@edd.ca.gov‘
Those are the head honchos. An email to them will have someone calling you within the day. Send to all three - explain you need a live person who can actually assist you, not the first line of customer service who has just made things worse so far, to figure out the problem. Make sure you write down the number on your caller ID when they call you back so you can get back in touch.
Good luck.
I sent an e-mail to these three addresses and they were all returned....
<???talbot.smith@edd.ca.xn—gov-po0a>:
No MX or A records for edd.ca.xn—gov-po0a
:(