No kidding.
It is inexcusable.
Businesses fail all the time but how many owners characterize theft as just giving it “the old college try?”
She has been fighting with it for 3 years now and has made some headway with all the fraud departments but still gets a call every now and then that someone has opened an account in her name. Its almost got her down and depressed now.
Once it starts they sell the info on line and you begin the nightmare. Horrible thing to happen to someone.