It is impossible to completely plan and protect against stupidity. Two facts jump out here: (1) it is apparent from the video that she needed no aid, and (2) the mall security that released the video did not cause her any public humiliation whatsoever because she is absolutely unidentifiable in the video. Any pain, suffering or public humiliation that she endures was self inflicted by her going public of her volition. Let us not get stuck on stupid here.
there is no duty to help her.
This woman worked for the security department in the mall. I believe she is suing her bosses for releasing the video and not running to her aid.