..it is not comforting to hear about this strange steward.
When I have to take a plane, I want everything orderly and normal...and if the passenger gets out of line, I especially want the flight attendant to be professional.
It's not fun sitting cramped & nervous in the first place....
..normalcy from the flight crew is tops on my list!
JetBlue is a fine airline. Fly them out of Long Beach all the time. Planes are comfy, despite being Airbus.
But they pay their staff (pilots included) less than the other heavily unionized airlines, which can have drawbacks.
if you haven’t flown in five years, be prepared, NOT for a steward losing it, but your fellow passengers. It has gotten horrific to fly. On all airlines. There are always nice, polite passengers, but some of them should get an eject button at 30K feet. And give yourself at least an hour to get thru the airport with security.