I am an insurance adjuster (ducking) so I’ll try to give you some guidance from this side of the claims process.
As a standard rule, the company will owe to replace the damaged sides only, assuming the product is still available. The normal lifespan for vinyl siding is 7-8 years, then it falls off the market.
When the situation arises that the contractor cannot match the siding, we will take a small sample from your home and send it off to a siding match company that will provide all the specifics of the sample and verify its availability. They will also tell you if there is an equivalent match that might be made by a different manufacturer.
If your company refuses to address the issue for you, you can always go to appraisal. The claim will go before a mediator and you will split the cost of the mediator with the insurance company. You will likely win if the siding isn’t available.
Keep in mind, you haven’t given us the specifics of your policy and most states don’t have any mandate that requires companies to “match” siding. It is usually based on company policy.
Hope that helps.
Thanks. I just want “normal” again, if that makes sense. :)
AAA first sgreed to full replacement residing and then to front and back only. So the siding is available and not the problem.