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Hard Numbers: Apple has 400x Higher Complaint Rate than HTC
Bright Side of the News ^ | 7/20/2010 | Tomi Ahonen

Posted on 07/20/2010 1:09:39 PM PDT by Swordmaker

click here to read article


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1 posted on 07/20/2010 1:09:44 PM PDT by Swordmaker
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To: Swordmaker

I’ll say this about you, Swordmaker: You’re balanced. I know you are a huge Mac supporter, but you put the bad right out there with the good, and I appreciate that. The only reason I’m not on the ping list is because it’s too much traffic.


2 posted on 07/20/2010 1:13:57 PM PDT by Cyber Liberty (Build a man a fire; he'll be warm for a night. Set a man on fire; he'll be warm the rest of his life)
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To: Swordmaker
It's not that HTC has fewer problems. It's that Apple users are bigger whiners.

(Posted from my iPhone...lol)

3 posted on 07/20/2010 1:15:01 PM PDT by Psycho_Bunny (Hail To The Fail-In-Chief)
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To: ~Kim4VRWC's~; 1234; 50mm; Abundy; Action-America; acoulterfan; AFreeBird; Airwinger; Aliska; ...
ABlogger weighs in to say the iPhone 4 problem is worse than Apple reports with his analysis of the statistics PING!

Please don't feed the anti-Apple Trolls,
it just encourages them!


Apple iPhone 4 Ping!

If you want on or off the Mac PingList, Freepmail me.

4 posted on 07/20/2010 1:16:42 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: Psycho_Bunny

Apple users have come to expect the product to always work, even if they’re buffoons. That said, I’m typing this on a MacBook Pro. LOL!


5 posted on 07/20/2010 1:19:46 PM PDT by Cyber Liberty (Build a man a fire; he'll be warm for a night. Set a man on fire; he'll be warm the rest of his life)
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To: Swordmaker

I like my apple iPod a lot. I think it’s very well built, durable as hell, and it exceeds my needs so I’m surprised by the bad news surrounding the iphone. I’ll give them a while to work out the bugs and then see about buying one. I have gone forever without a 4G smart phone so I’m sure the wait won’t kill me. I intend to have one eventually and I would prefer it be apple but I’m going to purchase the one that works the best in the end.


6 posted on 07/20/2010 1:20:24 PM PDT by RC one (WHAT!!!!)
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To: Psycho_Bunny
It's not that HTC has fewer problems. It's that Apple users are bigger whiners.

The other reason is that the carriers are responsible for support for all other phone brands, not the manufacturers. For Apple AT&T diverts all calls on attenuation to Apple as required by their contract. For HTC, Motorola, Nokia,etc., they will handle the issue in house.

7 posted on 07/20/2010 1:23:57 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: Swordmaker

If you bought the Nexus, you got it through Google. Google made users go on line for complaints. Apple is one-stop shopping (except for the AT&T aspect).

Oh, and if I had a Toyota or Lexus with a problem, my first stop is the dealership, not the NHTSA. The NHTSA is about as relevant as calls to the FCC over Smartphone issues.


8 posted on 07/20/2010 1:25:06 PM PDT by Dr. Sivana (There is no salvation in politics)
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To: Swordmaker

Apple 3GS dropped calls here is about 1 per 12


9 posted on 07/20/2010 1:41:45 PM PDT by cowtowney
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To: Dr. Sivana
Oh, and if I had a Toyota or Lexus with a problem, my first stop is the dealership, not the NHTSA. The NHTSA is about as relevant as calls to the FCC over Smartphone issues.

Yup, like this guy, real liars, use statistics to obfuscate well.

Incidentally, all those Toyotas with the "acceleration" problems have black boxes in them like air liners... and when they analyzed the digital record, they found that all but one had operator error: the driver had the accelerator pedal pressed instead of the brake pedal during the "uncontrolled" acceleration incidents.

10 posted on 07/20/2010 1:46:52 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: cowtowney
Apple 3GS dropped calls here is about 1 per 12

Where is "here?" In New York, the AT&T reported dropped call incidence on all AT&T phones is almost 30%... because of the low number of cell towers and their placement.

In San Francisco, they have a similar problem, but the problem there is NIMBY'D—Not in my backyard you don't. Placing new cell towers is almost impossible. They keep any proposed cell towers tied up in the courts for years.

11 posted on 07/20/2010 1:51:10 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: RC one

Apple gadgets are built to smell good, look good and infuse the pride of ownership. Who cares they are not able to exceute their primary function. Except of gen1 IPod, all ipods SOUND like crap, $20 tape walkman sounds better.
However, they are cute pocket clickers for fumbling all the time with a wheel.

Who cares if IPhone has awful sound quality and drops reception, as long as it looks drop dead gorgeous. Who cares Ipad has highly reflective screeen unfit for reading, get finger smudges and can not be hold comfortable for more than 15 minutes when it has a wow factor.

IMHO, Apple should turn to luxury car manufacturing. Proud owners would never complain of poor driveability, as it looks and smells gorgeously on driveway.

IMHO, if someone has a bundle burning a hole in his pocket, he should buy Apple shares, not Apple gadgets.

(Apple computers are different league altoghether)


12 posted on 07/20/2010 1:52:42 PM PDT by DTA
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To: Swordmaker

For the record I have an HTC smartphone and it is absolute rubbish.


13 posted on 07/20/2010 1:56:17 PM PDT by relictele (Me lumen vos umbra regit)
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To: relictele

which HTC smartphone?


14 posted on 07/20/2010 2:02:36 PM PDT by cowtowney
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To: Swordmaker

I guess someone’s never been to the HTC support forums. I’ve never had to use support forums for a phone before, but I do quite a bit for HTC. I actually ran out of memory for my apps yesterday, and I don’t have all that many. Sadly, it turns out you need Android 2.2 to save apps on the SD card instead of the minimal internal storage. The chances for an officially supported Android 2.2 on my phone don’t look good in the near future.

I used to lament that the iPhone didn’t support SD cards, but now I understand an advantage to having all your storage in one place.


15 posted on 07/20/2010 2:03:14 PM PDT by antiRepublicrat
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To: dangerdoc

bump


16 posted on 07/20/2010 2:04:22 PM PDT by dangerdoc
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To: DTA
Who cares if IPhone has awful sound quality and drops reception, as long as it looks drop dead gorgeous.

I was with my daughter yesterday, and we wanted to call my wife. We both whipped out our phones at the same time. I have an HTC Android smart phone and she has one of those texting cell phones (regular phone, but with a sliding keyboard). She had the phone ringing, and not from a speed dial key either, before I had even been able to get to a "call" button to press on my smart phone.

HTC, not great at anything, marginal at everything.

17 posted on 07/20/2010 2:15:42 PM PDT by antiRepublicrat
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To: antiRepublicrat

Hit menu button twice to wake up the phone. Hit the green button once to pull up your phone numbers, twice to dial last called number. Takes about a second on an antiquated MT3G.


18 posted on 07/20/2010 2:38:56 PM PDT by dangerdoc
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To: cowtowney; All

What am I doing wrong?

I have never had a dropped call. Is it the way I am holding my phone? AT&T giving better service in my rural area?

Still prefer Apple products overall, for their friendly service, in English, and the way they stand behind their products. I will be getting an iPhone 4 someday soon, mostly because I want the new camera.


19 posted on 07/20/2010 2:40:23 PM PDT by jacquej
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To: Swordmaker

So many things are wrong with that article it would almost be safe to leave it with Lies, Damn Lies and Statistics.

But here’s a fun statistic....

Toyota KILLED 52 PEOPLE !!

Apple iPhone killed ZERO !!


20 posted on 07/20/2010 6:47:54 PM PDT by RachelFaith (2010 is going to be a 100 seat Tsunami - Unless the GOP Senate ruins it all...)
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