Here’s some data that gives you a fuller picture:
http://www.changewave.com/assets/alliance/reports/cell_service_20100427/cell_service_20100427.pdf
Executive summary: AT&T would be dead without the iPhone in terms of customer satisfaction, and dropped call rates are a big piece of that dissatisfaction.
If Apple had an iPhone on Verizon, you’d see a bunch of people jump ship from AT&T. Heck, if the iPhone were available on Verizon’s network, I’d buy one tomorrow. Because the iPhone is limited to AT&T, I won’t buy an iPhone.
And mind you — I could get a subsidy to get into an iPhone in the next six months by just staying where I am: on an Alltel network area that has been acquired by AT&T. Instead, our household has had such crappy experience with AT&T Wireless in the past that we’re jumping ship to Verizon and (most likely) Droid phones.
Thanks for the data!
I hear you on Verizon, too... I use them, and I cannot remember the last time I had a dropped call - we’re talking months here, and I’m not a light user (2100 minutes a month, and usually push that limit).
I know every year at CES and NAMM and AES the guys with iPhones are always complaining about dead connections, dropped calls, no data bandwidth, and I’m just humming along with my Verizon HTC phone. Even open up my built-in WIFI router so they can at least use Skype to make VOIP calls out...;)