Jobs was clear to state that they used the Apple Care numbers because they had the metrics. AT&T did not give out the actual numbers because they.keep those numbers private because it might be telling as to their network capability.
Will Comsumer Reports investigate the signal loss of the BB phone and HTC phone demonstrated during the press conference? After all it was just a Gizmodo article that started this whole thing.
Consumer Reports actually shuould retest the phone after the latest software update. They should also compare the iPhone signal loss against other phones that exhibit similar signal drops.
Precisely! So to infer that only 0.5% of iPhone 4 users ever had a problem is quite incorrect; we don't know how many called AT&T about dropped calls, and that may in fact be a reflection on the phone, not the network.
The real number is undoubtedly higher than 0.5%; how high is anyone's guess, but 5% is not out of the question.
Will Comsumer Reports investigate the signal loss of the BB phone and HTC phone demonstrated during the press conference? After all it was just a Gizmodo article that started this whole thing.
I thought it was an Ars Technica article with the first measurements of signal loss?
Regardless, CR tests phones the same way, and to date they haven't had a problem with other phones. In fact, CR even said the iPhone 4 was very good except if you touched the antenna wrong. It's part of their standard test - measure actual signal strength for all phones.
The difference, of course, is that the iPhone 4's antenna is exposed and uncovered (bare metal). That explains the problem, and why other phones may have lost some signal, they did not lose it to the degree of the iPhone 4.
(note: Apple's pictures of other phones losing signal strength is interesting and all, but unless Apple knows how signal strength is mapped to displayed bars for all those other phones, it's really nothing more than pretty pictures used to distract from the real issue. After all, we already know that Apple was calculating their bars wrong, and can change the display in software; who's to say that BB, HTC, Samsung aren't wrong with their displays, too?)
Consumer Reports actually shuould retest the phone after the latest software update. They should also compare the iPhone signal loss against other phones that exhibit similar signal drops.
I'm pretty sure they will. We have to wait for Apple to finish the software update, first...