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Why iPhone 4 'Antennagate' Is the Lamest Scandal Ever
Minyanville ^ | 7/14/2010 | By Michael Comeau

Posted on 07/14/2010 8:09:18 PM PDT by Swordmaker

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To: Clint N. Suhks

Yes.


41 posted on 07/15/2010 11:25:45 AM PDT by BunnySlippers (I love BULL MARKETS . . .)
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To: Swordmaker

It’s not a “scandal”; it’s a defective product.

Cell phone makers should be striving to improve performance, not hide defects.


42 posted on 07/15/2010 11:29:12 AM PDT by meyer (Big government is the enemy of freedom.)
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To: Swordmaker
Their methodology was to take their iPhone 4 samples into a faraday cage with a radio transmitter that could send micro wattage signals in the right frequencies and watch what the bars on the phone's display did as they increased and decreased the power being sent. They did not test whether the iPhone was actually able to connect with their transmitter or not, as it was merely a "dumb" signal generator, incapable of connecting to a phone. They merely tested for and found what Apple said was wrong: that the algorithm used to calculate the number of bars and their relative heights was in error. They DID NOT, and COULD NOT, test for dropped calls with that set up, nor could they test for the iPhone's ability to receive signals.

The test you describe sounds like it is precisely a test of the phone's ability to receve signals. Omitted was any reference to testing the affect on the signal strength of touching the antenna. Did they not test this?

43 posted on 07/15/2010 11:37:56 AM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: tacticalogic
The test you describe sounds like it is precisely a test of the phone's ability to receve signals. Omitted was any reference to testing the affect on the signal strength of touching the antenna. Did they not test this?

Yes, they tested what happened to the visible bar display with and without being touched. It did reduce bars with being held when the gap was bridged. But that testing did show reception, only display of bars. If you started with a phone that received better with a lower signal strength, it would continue to receive better no matter how many bars were displayed. CU's test equipment lacks the handshaking ability to make a connection so one can actually test for dropped calls caused by reception issues.

44 posted on 07/15/2010 1:44:59 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: Swordmaker

Okay. They demonstrated that touching the antenna causes a measurable loss of signal. If you’re in a marginal coverage area (ATT’s coverage is not consistently good everywhere) doesn’t that have the potential to cause dropped connections?


45 posted on 07/15/2010 1:50:41 PM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: Swordmaker

I personally think the drop calls issue is on AT&T’s end, because everyone in my family experiences this and my husband and I have other types of phones. My kids have iphones, and my son just upgraded from the original iphone to the 4. He’s had no antenna issues.

And the camera on the new iphone is amazing.


46 posted on 07/15/2010 2:09:25 PM PDT by Katya (Homo Nosce Te Ipsum)
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To: Swordmaker

I keep seeing these threads. iPhone people. Anti-iPhone people. Arguments abound. Death wished upon all. Geesh, I’m tired of it. It’s like the Mac/Windows wars, squared.

I was in a place to choose recently. My wife and I both wanted iPhones. We had decided months in advance. Well, we live in the Great Wild West, and out here, AT & T sucks, to put it mildly. We wanted to stick with Verizon, so Droid was the choice. We had 7-year-old Kyocera phones, so no more waiting (like to next year and the promised iPhone for Verizon).

The problem with iPhone isn’t iPhone, it’s AT & T. It’s that simple. Almost all the complaints I see here are because the network is a POS. Duh. AT & T!


47 posted on 07/15/2010 2:19:41 PM PDT by Cyber Liberty (Build a man a fire; he'll be warm for a night. Set a man on fire; he'll be warm the rest of his life)
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To: Swordmaker

Oh, PS. My laptop is MacbookPro, and my wife’s next desktop is iMac. We like the Mac platform best.


48 posted on 07/15/2010 2:20:53 PM PDT by Cyber Liberty (Build a man a fire; he'll be warm for a night. Set a man on fire; he'll be warm the rest of his life)
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To: Clint N. Suhks
Is “ Atomic Web browser” an app?

Yes, there is a lite version you can try.

49 posted on 07/15/2010 2:45:34 PM PDT by itsahoot (Republican leadership got us here, only God can get us out.)
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To: itsahoot

Tanks!


50 posted on 07/15/2010 3:53:12 PM PDT by Clint N. Suhks (RIP Bahbah. Did you plug the damn hole yet daddy? Palin/Cheney 2012)
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To: tacticalogic
Okay. They demonstrated that touching the antenna causes a measurable loss of signal. If you’re in a marginal coverage area (ATT’s coverage is not consistently good everywhere) doesn’t that have the potential to cause dropped connections?

Potential, yes. Is it worse than it was with the iPhone 3Gs? No. In fact, I'm experiencing fewer dropped calls and can get reception where I had no reception before. Real world experience trumps laboratory tests and theoretical calculations anytime.

51 posted on 07/15/2010 4:09:16 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: Swordmaker
Potential, yes. Is it worse than it was with the iPhone 3Gs? No. In fact, I'm experiencing fewer dropped calls and can get reception where I had no reception before. Real world experience trumps laboratory tests and theoretical calculations anytime.

Only if you're the one having the experience.

52 posted on 07/15/2010 4:15:25 PM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: tacticalogic
Only if you're the one having the experience.

That's my point. The vast majority of iPhone 4 owners ARE NOT experiencing this issue. And the ones who are crying the sky is falling do not use one.

53 posted on 07/15/2010 5:50:14 PM PDT by Swordmaker (Remember, the proper pronunciation of IE is AAAAIIIIIEEEEEEE!)
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To: Swordmaker
That's my point. The vast majority of iPhone 4 owners ARE NOT experiencing this issue. And the ones who are crying the sky is falling do not use one.

OK. How many of them are experiencing this issue, and how would a prospective buyer determine the probability that they will be one of them?

"Vast majority" is a term you see a lot, and seems to start getting used at about 51%, so just give me the numbers, and I'll take it from there.

54 posted on 07/15/2010 6:00:08 PM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: tacticalogic
That's my point. The vast majority of iPhone 4 owners ARE NOT experiencing this issue. And the ones who are crying the sky is falling do not use one.
"Vast majority" is a term you see a lot, and seems to start getting used at about 51%, so just give me the numbers, and I'll take it from there.
It's a "dog that didn't bark" issue. Any stories about people lining up to return iPhones?

Any stories about iPhone4s languishing on shelves?

To the contrary, the stories are about "problems" meeting market demand for the iPhone4.

That's the wonderful thing about markets - they actually tell you things like that.
If you're willing to hear them, of course . . .

55 posted on 07/16/2010 3:53:39 AM PDT by conservatism_IS_compassion ( DRAFT PALIN)
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To: conservatism_IS_compassion
The news is that there is a problem. Apple controls it's sales and distribution channels much tighter than most technology companies, and consequently can have a lot more control over what information is made public. If there's a problem with a product that's sold through the normal retail channels, the sales staff can talk about what kind of return rate they're seeing, and the manufacturer doesn't have any control of that. Not so with Apple. All of the sales staff work for them, and Apple has a lot more control over what they can say, on record, to the press.

That's not a criticism of Apple. They can do their marketing and distribution however they see fit. But I think it is a fact that has to be taken into account when you try to evaluate the situation based on what's in the news.

56 posted on 07/16/2010 4:20:22 AM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: tacticalogic

The numbers are out.

Vast Majority now means 99.5%.

A little bit above that 51% benchmark.


57 posted on 07/16/2010 2:46:21 PM PDT by RachelFaith (2010 is going to be a 100 seat Tsunami - Unless the GOP Senate ruins it all...)
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To: RachelFaith

I saw that’s the number of people they say called about it. Does that include the people who just returned them to the store, or reported it to the support forums?


58 posted on 07/16/2010 2:53:13 PM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: tacticalogic

All Cases. They even pointed out how total returns for ANY reason were 3 times LOWER than compared to the 3GS and previous versions.

So while it may be a factual issue, that holding a low wattage compact phone, ANY phone effects signal, it seems to be one blown WAY out of proportion for Apple.

And I think 2 factors weigh into this:

1st, There ARE people and other companies OUT to get Apple and saw a weakness and went “All In”.

2nd, I think people know that some plastic cheap EVO phone running droid is expected to fall apart in your hands and people know that they get what they pay for... and Apple is EXPECTED to be flawless, so when Apple shows a real weakness, no matter how slight or how few it effects, the fact that it effected ANY is judged by a different standard.

Like Steve said, Apple is NOT PERFECT, but they do actually TRY to get closer than anyone else does or can. And I think most of this was the result of basis Disappointment 101: Having to high of an unrealistic expectation.

Apple is still king of the hill, but the haters have proven, the king does slip if you hit him hard enough.


59 posted on 07/16/2010 4:28:06 PM PDT by RachelFaith (2010 is going to be a 100 seat Tsunami - Unless the GOP Senate ruins it all...)
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To: RachelFaith
Some people don't like Apple, and I expect they'll try to make it sound as damaging as possible.

Some people really like them, and I expect them to spin it as being as positive as possible.

I expect there's lots of games to be played with statistics on things like return rates.

I don't expect either side to love me for saying so.

60 posted on 07/16/2010 4:40:18 PM PDT by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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